Frequently Asked Questions
Everything you need to know about bringing Belro comfort into your home.
What is the average shipping time for furniture and decor?
Most decor items ship within 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Does Belro offer a warranty on home products?
Yes, all Belro furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity to ensure your home stays beautiful.
What is your return policy for home textiles?
We offer a 30-day return window for all rugs, bedding, and pillows, provided they are in their original packaging and unused condition.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your shipment's progress in real-time.
Are the materials used in Belro products sustainably sourced?
We prioritize sustainability by partnering with artisans who use FSC-certified wood, organic cotton, and recycled metals whenever possible.
Do you offer assembly services for large furniture items?
Yes, we offer professional in-home assembly for an additional fee at checkout, ensuring your new pieces are set up perfectly by our expert team.